Shipping policy

 

SHIPPING AND HANDLING

 

We offer shipping Australia wide and to New Zealand. Shipping costs are automatically calculated at the checkout page. Please note that Express shipping may have size and weight limits. Additional charges may apply for oversized cartons. (We do not send bulk orders via Express.)

*Free shipping is offered on orders over AU $99 only through regular post Australia national services.

We generally dispatch items in 1-2 business days. Bulk orders may take 1-2 weeks. No items would be handed to post during weekend and public holidays. Some orders may be delivered in more than one package due to different warehouse locations or special order.

Please be aware that we DO NOT guarantee the delivery date as Australia Post and couriers do not provide such guarantees. The majority of orders will be delivered early or within the estimated time frame, however carrier delays can occur.

If your items are required within a week of ordering, please consider choosing “Express Post” services to ensure you have your order in time.

Regular post (Australia) estimated between 2-8 business days (longer for rural areas).
Express post (Australia) estimated between 1-4 business days (longer for rural areas).
Regular post (New Zealand) estimated between 8-20 business days (longer for rural areas).
Express post (New Zealand) estimated between 7-10 business days (longer for rural areas).

Note: Stock availability shown on the site is for your reference only. While we strive to provide the most accurate and timely stock information, it may become out of date and may change between the time you add an item to cart and the time your order is received by us.